In order for a democratic society to function well people need to be able to participate in that society in a meaningful way. This requires that people know, understand and are able to exercise their rights and obligations. In our complex modern world, empowerment cannot be achieved by merely having access to information. Information can be of little use if it is not also accompanied by someone to guide the recipient and help them understand the information, apply it to their situation, and turn that information into action and results.