Batten Professional Services

Batten Services are equipped to assist you with all of your ICT requirements. We offer consultancy and support for a wide range of products and services with experienced staff who are approachable, knowledgeable, personable and professional.

Maintenance and Technical Support
We prefer to deal with clients under negotiated support contracts outlining agreed upon terms, conditions and service response times. While we will make every effort to provide timely assistance to any organisation making requests for on demand support, please be aware that any enquiries received from a client under an agreed support contract will take priority.

Network Design and Implementation
Our staff have proven practical experience in designing installing and re-engineering networks of all scales - from simple workgroups to complex multi-site corporate networks. This experience encompasses the ability to implement and troubleshoot local and wide area networks, as well as internet and intranet technologies. In addition to this we can assist with network attached storage, storage area network and virtualisation implementations.

Network Management and Support
Our staff know the importance of sound network management and support. Your network needs to be carefully managed with a defined and structured approach to system administration, change management, monitoring, and problem resolution. Our support skills include Linux, Microsoft and UNIX network operating systems which we can support both formally, under a structured maintenance and support agreement, or casually on a time and materials basis as required.